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How Entertainment Brands are winning hearts and minds

5 March, 2024
How Entertainment Brands are winning hearts and minds | News | Pause Awards
George Hedon, founder and CEO, Pause Fest & Awards
George Hedon
5 March, 2024
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In the ever-evolving landscape of brand marketing, a new breed of trailblazers is emerging, redefining engagement through the art of entertainment.

These mavericks, known as Entertainment Brands, are not just selling products; they are creating immersive experiences, building compelling narratives, and transforming their brand presence into something akin to cultural phenomena. Among these pioneers, Liquid Death, Duolingo, and Vacation (and our very own Who Gives A Crap) stand out, each employing unique strategies to etch their mark on the hearts and minds of consumers.

Their success underlines a pivotal shift in consumer engagement: in a world cluttered with advertisements, the brands that entertain, engage, and evoke emotion are the ones that stand out. The lesson here is clear: to captivate the modern consumer, brands must not only sell a product but also tell a story that resonates, entertains, and endures.

The Rise of Entertainment Brands: Blurring Lines Between Business and Culture

Entertainment Brands are not mere businesses; they are cultural phenomena that intertwine seamlessly with the fabric of society. By injecting entertainment into the core of their identity, these brands do more than just sell products or services; they create memorable experiences that resonate deeply with consumers, embedding themselves in people’s hearts and minds.

The Secret Sauce: Creativity, Innovation, and Entertainment

What sets these Entertainment Brands apart is their relentless pursuit of creativity and innovation, wrapped in the engaging cloak of entertainment. This trinity is their beacon, guiding them to not only compete but also to thrive in a landscape overshadowed by industry titans.

Entertainment Brands
8 entertainer types from 'Entertain or Die' by Small World

The ‘8 Entertainers’: Archetypes of Success

Our journey into the world of Entertainment Brands revealed eight distinct archetypes, each with their unique strategy and tactics but united by a common understanding: in the battleground of brands, it’s entertain or perish. These ‘8 Entertainers’ are the vanguards of this new era, demonstrating that when it comes to capturing attention and growing a share of voice, the blend of mixed earned media—what we term as Entertainment Media—is paramount.

“We created the Entertainment Index™, which ranks all of the brands in the report, as well as their category competitors, with a blended score of owned and earned metrics across social, PR and search. Most importantly, it factors out paid spend to get a totally earned picture – a pure entertainment factor.”

Dan Salkey, Founder and Strategy Partner at °Small World for WARC.

Liquid Death: A Story of Creative Ingenuity

Liquid Death has turned the mundane act of drinking water into an epic saga. With a marketing strategy that mirrors a TV show’s writers’ room, they have crafted a brand persona so vivid that it begs the question: could this be a skit on “Saturday Night Live?” This approach has not only carved a niche for Liquid Death in the beverage industry but has also redefined how a product can become a character in its own narrative, engaging consumers through a blend of creativity and cultural commentary​​.

Duolingo: The Mascot That Captured the World

Duolingo, with its iconic green owl Duo, has turned language learning into an entertainment spectacle. This brand has leveraged its mascot to become a living, breathing character that interacts with users in humorous and sometimes absurd ways, especially on TikTok. By transforming Duo from a mere symbol into a relatable personality, Duolingo has supercharged its virality, making language learning not just educational but thoroughly entertaining​​.

Vacation: Nostalgia as a Brand Identity

Vacation sunscreen has taken a different route, adopting an entire era as its brand identity. With roots in an 80s nostalgia project called Poolside FM, Vacation has crafted a brand world reminiscent of “The Office” meets Jimmy Buffet. Their approach goes beyond traditional advertising, engaging consumers with vintage-style campaigns and product innovations that echo the whimsicality of a Willy Wonka creation. This strategy has not only set Vacation apart in the sunscreen market but has also turned sunscreen application into a fun, nostalgic experience​​.

Entertainment Media: The Game-Changer

The mastery of Entertainment Media is what empowers these brands to hold their ground against the Goliaths of the industry. By leveraging a mix of traditional and digital platforms, they craft narratives that transcend mere advertising, becoming a part of the cultural conversation.

The New Paradigm of Brand Success

The emergence of Entertainment Brands marks a pivotal shift in the business landscape. As they blur the lines between commerce and culture, these brands offer a blueprint for success that is as effective as it is captivating. In the end, the message is clear: to thrive in the era of big brands, embracing the art of entertainment is not just an option; it’s a necessity​​.

In this dynamic environment, the question for up-and-coming brands and established players alike is not whether to entertain but how to weave entertainment into the very DNA of their brand. The journey of the ‘8 Entertainers’ offers valuable insights and inspiration for any brand aspiring to make a lasting impact in the hearts and minds of its audience.

I’f you’d like to read the full report, please click here to download.


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Category tracks



The Culture track seeks entries that exemplify the development of an inclusive and collaborative workplace culture, crucial for organisational success and growth. Submissions should illustrate transformative strategies implemented across core business functions, reflecting expertise, leadership, and a clear vision. These strategies should demonstrate a positive impact on the business, its employees, stakeholders, and customers, showcasing how a nurturing culture contributes to overall growth and innovation.

The Excellence track celebrates businesses that have demonstrated remarkable success and impact within their industry, regardless of their size. Entries for this category should illustrate how the business's strategic execution, guided by visionary leadership and exceptional expertise, has significantly influenced the industry. The focus will be on the tangible outcomes of these strategies, highlighting the company's ability to innovate, lead, and leave a lasting impression in its field.

The Good track is focused on recognising companies dedicated to their mission of creating a positive societal impact. Entries should highlight innovative solutions aimed at addressing global challenges such as environmental sustainability, social equity, and community well-being. Successful submissions will demonstrate how their initiatives contribute to significant changes, tackling issues like gender inequality, social imbalance, and injustice, thereby setting a precedent for responsible and impactful business practices.

Awarded to a single entry in a category, Grand Prix is the top accolade in that category. To win the Grand Prix, the entire Judging Board must unanimously agree that the entry deserves the accolade of being the best in that category.

The Growth track is about showcasing how businesses have enhanced productivity and execution to make a significant impact in their market. Entries should highlight innovative strategies that have optimised the customer journey, leading to increased engagement and commercial success. This track is for those who have effectively used their understanding of the market and customer needs to scale their business and achieve notable growth.

The Operators track seeks entries that showcase leadership in fostering innovation within their ecosystems. Ideal submissions will highlight how your initiatives have catalysed the creation of new products or services, bolstered by a culture that uplifts internal teams and the wider community. This track celebrates those who drive progress by empowering voices and forging transformative connections in their industry.


Categories


  • Always Evolving New

    Acknowledges a culture of continuous learning and improvement within a company, encourages employee development, and always looks for ways to optimise and innovate operations.


  • Big & Mighty Culture New

    Recognises companies (51-1000 employees) for their exceptional efforts in cultivating a culture that champions innovation.


  • Diverse Co.

    Celebrates workplaces dedicated to fostering innovation through a vibrant tapestry of diverse talents and perspectives.


  • Small & Mighty Culture New

    Applauds small teams of fewer than 50 employees for their remarkable ability to foster innovation and set new benchmarks in their domain.


  • Work Sweet Work

    Acknowledges companies that have achieved extraordinary employee engagement, satisfaction, and retention, creating an exemplary workplace culture.


  • Company of the Year

    Honours an outstanding company that not only showcases exemplary leadership and resilience but also demonstrates a clear, quantifiable impact over the past year.


  • Customer Obsessed New

    Applauds prioritisation, understanding and meeting the needs and expectations of their customers, including feedback, personalised services and ensuring high satisfaction.


  • Defiant Ones

    Recognises firms that lead technological innovation, setting new standards and defining the future of their industries.


  • Hammer

    Celebrates companies that have not only defined success on their own terms but have also concretely demonstrated their triumphs over the past year.


  • I Wish I'd Done That

    Applauds ingenious, simple solutions in niche markets that spark a universal sentiment of admiration.


  • On the Rise

    Celebrates early-stage startups, under 4 years, that have shown remarkable progress and success in their initial years.


  • Prodigy

    Recognises young visionaries under 30 with outstanding talents and achievements, setting them apart in their fields.


  • Singularity

    Highlights AI-driven companies that are pioneering new services or integrating AI to create innovative products.


  • Women in Business

    Celebrates female entrepreneurs and leaders who are forging paths for future generations by creating more equitable opportunities.


  • B-Good

    Recognises businesses that redefine commercial success by positively transforming our economic system for the benefit of all stakeholders.


  • Circular Pioneer

    Celebrates companies at the forefront of circular economy practices, making substantial and sustainable differences.


  • Ethical Leadership New

    Commends companies exemplifying leadership in environmental and social governance, setting standards in corporate responsibility and ethical practices.


  • Going Green

    Acknowledges companies leading large-scale sustainable initiatives, addressing critical areas like clean energy and environmental justice.


  • Collab New

    Honours strategic partnerships and alliances with other businesses to leverage complementary strengths, access new markets, and share resources for synergistic growth and innovation.


  • Design First

    Celebrates companies where design is the heartbeat of innovation, engaging the whole team in crafting groundbreaking products.


  • Going Global New

    Applauds companies that have expanded their reach globally, showcasing exceptional growth and international success.


  • Great Pivot

    Acknowledges companies that adeptly navigate change, leveraging insights to pivot towards delivering outstanding products.


  • Movement

    Recognises unforgettable event experiences that resonate emotionally, drive social change, or achieve viral status.


  • New Model

    Honours businesses revolutionising markets with elegant and disruptive business models.


  • Next Level New

    Applauds companies which had successful strategic acquisition and integration of another entity, staff or an asset that allowed them to further grow and scale their services.


  • Wildfire

    Celebrates companies that have rapidly and significantly impacted their marketplace, online and offline, setting new standards for success.


  • Angel

    Honours visionary angel investors who've significantly contributed to early-stage startups, guiding them toward success.


  • C-Suite

    Recognises exceptional leadership qualities in high-ranking executives, showcasing their management and interpersonal excellence.


  • Creative Maverick New

    Honours unconventional thinkers with exceptional abilities to execute typically unimaginable initiatives, expertly coordinate teams, secure funding or successfully launch multiple ventures.


  • Ecosystem Star

    Celebrates individuals who energise and nurture their communities, fostering engagement and advocacy.


  • Future Builder

    Recognises the determination and resilience of founders who've embarked on the challenging journey of starting their own ventures.


  • Quiet Achiever New

    Applauds the unsung heroes whose behind-the-scenes efforts have led to flawless project executions and exceeded expectations.


  • Splash Down Under New

    Acknowledges international companies making a noteworthy entrance into the Australian market, enriching the local business ecosystem.


  • TopCoder

    Recognises developers for their outstanding technical skills, clean code, and collaborative spirit.


  • Venture Cap

    Salutes venture capital firms with a track record of backing transformative businesses, contributing significantly to Australia's economic growth.


  • Visionary New

    Recognises effective leadership by setting a clear vision, motivating the team, and making strategic decisions that guide their business towards its goals.

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